Privacy Policy

This Application collects some Personal Data of its Users. 

Data Controllers

Florence Private Guide by Paolo Russo – Via Francesco Berni, 37 50124,  Florence (Italy), [email protected]

Types of Data Collected

Among the Personal Data collected by this Application, either independently or through third parties, are: Cookie, Usage Data, First Name, Last Name, Email, Phone Number, Country of Residence,Number of Children.

Other Personal Data collected may be indicated in other sections of this privacy policy or through informational texts displayed at the same time as the Data is collected.

Personal Data may be entered voluntarily by the User, or collected automatically during the use of this Application.

The possible use of Cookies – or other tracking tools – by this Application

or the owners of third party services used by this Application, where not otherwise specified, is for the purpose of identifying the User and recording their preferences for purposes strictly related to the provision of the service requested by the User.

Failure by the User to provide certain Personal Data may prevent this Application from providing its services.

The User assumes responsibility for the Personal Data of third parties published or shared through this Application and warrants that he or she has the right to communicate or disseminate it, releasing the Owner from any liability to third parties.

Mode and place of processing of collected Data

Modes of Processing

The Data Controller processes Users’ Personal Data by taking appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data. The processing is carried out by means of computer and/or telematic tools, with organizational methods and logics strictly related to the indicated purposes. In addition to the Data Controller, in some cases, categories of employees involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external parties (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller may have access to the Data. The updated list of Data Processors can always be requested from the Data Controller.

Location

The Data are processed at the operating offices of the Data Controller and in any other place where the parties involved in the processing are located. For further information, please contact the Data Controller.

Timing

The Data are processed for the time necessary to perform the service requested by the User, or required by the purposes described in this document, and the User can always request the termination of the Processing or the deletion of the Data.

Purposes of the Data Processing Collected

User Data is collected to enable the Data Controller to provide its services, as well as for the following purposes: Statistics, Interaction with social networks and external platforms and Contacting the User.

The types of Personal Data used for each purpose are indicated in the specific sections of this document.

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services: 

Contacting the User 

Contact Form (This Application)

The User, by filling out the contact form with their Data, consents to their use to respond to requests for information, quotes, or any other nature indicated by the header of the form.

Personal Data collected: Last Name, Email, First Name, and Phone Number. 

Interaction with social networks and external platforms

These services allow interactions with social networks, or other external platforms, directly from the pages of this Application.

The interactions and information acquired by this Application are in any case subject to the User’s privacy settings related to each social network.

In the event that a social network interaction service is installed, it is possible that, even if Users do not use the service, it may collect traffic data related to the pages where it is installed.

Social networks used: Facebook, Instagram, Youtube, Tripadvisor

Personal data collected : Cookies and Usage data.

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to track User behavior.

Google Analytics 4 (Google Inc.)

Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.

Google may use Personal Data to contextualize and personalize ads in its ad network.

Personal Data collected: Cookies and Usage Data.

Place of processing: USA.

Cookie Policy.

This Application makes use of Cookies. To learn more and for detailed information, you can consult the Cookie Policy.

More information about processing 

Defense in Court :

The User’s Personal Data may be used for the defense by the Data Controller in court or in the preparatory stages of its possible establishment, from abuses in the use of the same or related services by the User.

The User declares that he/she is aware that the Data Controller may be required to disclose the Data at the request of public authorities.

Specific Disclosures :

Upon the User’s request, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual disclosures regarding specific services, or the collection and processing of Personal Data.

System Logs and Maintenance :

For needs related to operation and maintenance, this Application and any third party services used by it may collect System Logs, i.e. files that record interactions and may also contain Personal Data, such as the User IP address.

Information not contained in this policy :

More information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact information.

Exercise of Rights by Users :

The subjects to whom the Personal Data refer have the right at any time to obtain confirmation of the existence or non-existence of the same at the Data Controller, to know its content and origin, to verify its accuracy or request its integration, deletion, updating, rectification, transformation into anonymous form or blocking of Personal Data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, its processing. Requests should be addressed to the Data Controller.

This Application does not support “Do Not Track” requests. To find out whether any third-party services used support them, please consult their privacy policies.

Changes to this privacy policy :

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page. Therefore, please consult this page often, taking as reference the date of last modification indicated at the bottom. If you do not accept the changes made to this privacy policy, you must cease using this Application and may request the Data Controller to remove your Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to Personal Data collected up to that point.

Definitions and legal references

Personal Data (or Data)

Personal Data is any information relating to a natural person who is identified or identifiable, even indirectly, by reference to any other information, including a personal identification number.

Usage Data :

This is the information collected automatically by this Application (or by the third party applications that this Application uses), including: the IP addresses or domain names of the computers used by the User who connects with this Application, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.. ) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (e.g. the length of time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the User’s computer environment.

User :

The individual who uses this Application, who must coincide with or be authorized by the Data Subject and whose Personal Data is the subject of the processing.

Data Subject :

The natural or legal person to whom the Personal Data relate. 

Data Processor (or Processor) :

The natural person, legal person, public administration and any other entity, association or body assigned by the Data Controller to the processing of Personal Data, in accordance with the provisions of this privacy policy.

Data Controller (or Controller) :

The natural person, legal entity, public administration and any other body, association or  body which is responsible, also jointly with another owner, for decisions regarding the purposes, methods of processing of personal data and the tools used, including the security profile, in relation to the operation and use of this Application.

Cookies :

Small portion of data stored within the User’s device. 

Legal references :

Notice to European Users : This Privacy Policy is drafted in fulfillment of the obligations set forth in Art. 10 of Directive No. 95/46/EC, as well as the provisions of Directive 2002/58/EC, as updated by Directive 2009/136/EC, regarding Cookies.